Importing existing contacts

Preparing an import file

You most likely have your contacts in spreadsheet of some sort. Now it's time to prepare this spreadsheet for import.

Step 1 is to create a new list.
Step 2 is to go to the 'Import Subscribers' page by following the button on the top right.
Step 3 is to download the import template from this page and set up your data for import.

Important Notes

In order to import subscribes into a mailing list, your file needs to be in a comma separated values (CSV) format. If you are using Excel spreadsheet you need to choose Save As from the File menu and pick Comma Separated Values (.csv) option. You can also construct the file by hand and and separate each row with a new line and each value with a comma. Entries which have a comma in them need to be surrounded by double quotes.

Please download our import template and use it as a guide for constructing your CSV. The order of columns is not important as long as the headings remain the same.
In most cases, an import error will occur if the column headings are not as specified in the template.